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Effective Date: 01st January, 2025


Welcome to Seventh Heaven! Owned and operated by Sukh Steels Pvt. Ltd. (“Sukh Steels," "we," "us,” or “our”), we respect your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website: Seventh Heaven. In other words, any person visiting our website consents to the practices outlined here. If you do not agree with this, then we suggest you do not use the site.

What type of data do we gather?

We collect the following categories of information to ensure a smooth and personalised experience:


1. Personal Information

Like your first and last name, email address, phone number, and the delivery zip code, among others. You provide this information when:

Creating an account.

Placing an order.

up for newsletters.

On our website, complete the registration and fill out the Form.


Payment Information

We securely collect relevant payment details, such as credit or debit card information, when you choose to make a purchase.


3. Technical Information

Automatically gathered through cookies and similar technologies, this includes your:

IP address.

Browser type.

Operating system.

Pages visited on the website.


4. Usage Information

This information is about how you interact with the website, how long you spend on the different pages of the website, and how you transition from one page to another, among other things.

What does it mean to gather information?

1. Direct Collection

You directly share information when you:

Register on our site.

Make purchases.

Contact information or fill out the forms.


2. Automatic Collection

Whenever you access our site, cookies and other tracking tools record your behaviour on the site and technical characteristics.


3. Third-Party Sources

Sometimes, we may receive additional information from:

Social media platforms.

Advertising networks.

Analytics services.

How do we use your information?

We use the information collected for the following purposes:


1. For Processing Orders and Delivering Products

The information you provide assists in order tracking, payment processing, and delivery timekeeping.


2. To Communicate with You

We may contact you:

Confirm orders.

Respond to enquiries.

Share new promotional or special offers.


3. To Enhance Your Experience

By employing analytics, we enhance the design of the website so as to make it easier to use by clients.


4. To Personalize Content

The information you provide allows us to show you relevant content on the website and adverts you might be interested in.


5. To Ensure Security

To protect your information from fraud, unauthorized access, and other risks, we protect the website and your information.


6. For Legal Compliance

This way we are able to fulfill legal requirements and also address rightful demands from the legal bodies.


What are cookies and how do we use them

What Are Cookies?

These are small pieces of data that are placed on your device to monitor your activities within the website. They improve your experience while browsing our website and allow us to identify your areas of interest.

Types of Cookies We Use

Essential Cookies: Essential for Websites to work as intended.

Performance Cookies: Learn how you are engaging with the site so as to enhance the efficiency of the site. these cookies remember your choices for more personalized approach

Advertising Cookies: Contribute to serving appropriate ads based on your browsing habits.

Managing Cookies: Users have the ability to lock cookie configuration on the browsers and prevent or limit them.


What Measures Do We Take to Secure Your Data?

The exact policies on data protection we employ are highly technical and organizational to ensure your data is protected from access or misuse by unauthorized individuals. These include:

Encryption.

Secure payment gateways.

Firewalls.

But, as it has been illustrated, no security measure is without its weaknesses. We encourage you to:

Use strong passwords.

Do not use public networks when transmitting information.


Your Rights as a User

1. Access Your Information

Ask for your personal data, which are stored in our databases.


2. Correct Your Information

Please request us to edit the incorrect information that we provide.


3. Delete Your Information

Write about your desire to be forgotten and ask to remove your data, but with references to legal requirements for exceptions (for instance, taxes).


4. Opt-Out of Marketing

To no longer receive promotional emails, please click on the unsubscribe link in the received emails or get in touch with us for assistance.


Children’s Privacy

The Seventh Heaven’s Website is designed for user-friendly, and it is for people who are over 18 years old.

We only collect data from users who are over 18 years old; it is currently against our policy to knowingly collect data from children below the age of 18 years.

If you think that a child has given information, please let us know and we will fix it.


FORCE MAJEURE EVENT

A Force Majeure Event means an event or circumstance that cannot be reasonably foreseen and are beyond the control of the parties involved and which prevents or delays the performance of their contractual obligations. Such events may include, but are not limited to:

Natural Disasters: Natural disasters such as earthquakes, hurricanes, floods, or any natural disasters that may occur from time to time.

Governmental Actions: Laws, regulations, or orders of governmental authorities become different.

Wars and Conflicts: Military operations, acts of terror, riots, or strikes.

Epidemics and Pandemics: The occurrence of diseases or a health crisis, such as a disease outbreak or epidemic.

Industrial Disruptions: Exclusions due to strikes, lockouts, other industrial action, or labor disputes.

Other Unforeseen Events: Flu: An occurrence of power failures, cyber-attacks, or any instance that makes it practically and or legally impossible to perform.

If a Force Majeure Event occurs:

The intended party shall inform the other party of the event together with its consequences on contract performance.

Each side will strive to lessen the event's consequences and continue its performance.

Neither party will be liable for delays and failure arising from the event if reasonable means have been used to minimize the effects of the event.

Legal Basis

The making of this agreement, its construction, and its execution shall be governed by the laws of the mentioned country. The purpose of this clause is to define how conflicts should be resolved, and to provide legal basis so that inconsistency in the implementations of the agreement were avoided.

Governing Law And Jurisdiction

The Governing Law and Jurisdiction clause defines the procedural laws and the jurisdiction of the court that oversees an agreement. This clause has the purpose of specifying which laws will be applicable when entering into the contract and arbitration location.

Governing Law:

This agreement shall be governed by the government and constructed following the laws of [insert country/state/province], without giving effect to conflict of law provisions.

The election of the governing law shall cover all aspects of this agreement, including validity, construction, and performance.

Jurisdiction:

It is also the intention of the parties that any disputes, controversies, or claims arising out of or in connection with this agreement shall be subject to the laws of [insert specific city/region].

The parties also waive any objection for venue, jurisdiction, or forum non-conveniens to the jurisdiction of these courts.

Dispute Resolution:

That before launching an action, the parties may opt to adopt negotiation, mediation, or arbitration under agreed terms.

Changes to This Privacy Policy

We may revise this privacy policy periodically to reflect:

Changes in laws.

Updates to our practices.


We will update this on the Website and state the new effective date. Any changes made to the policy become effective immediately upon posting to the Website, and your continued use of the Website after the changes are posted shall be deemed your acceptance of those changes.


Contact Us

For any questions or concerns about this Privacy policy, feel free to contact us:

Email: support@seventhheaven.in

Contact no:- 9988454571

Address:

Sukh Steels Pvt. Ltd.

D.N. 50 TO 90, Gulawati Rd., PHASE III, UPSIDC, MEERUT,

Ghaziabad, Uttar Pradesh Pin: 201001