Seventh Heaven Wooden Sofa Bed Warranty
A warranty backs your Seventh Heaven Wooden Sofa Bed to ensure your satisfaction and peace of mind.
To Avail the Warranty:
- At the time of delivery, look carefully for any visible damage or defective parts.
- Should any component arrive damaged, you must notify us within three (3) days of receiving the delivery.
- To report damaged items, contact our customer support team immediately.
- For verification purposes, we may request clear images or videos as evidence of the reported damage.
- Claims for damages not reported within three (3) days of delivery will be deemed invalid and will not be eligible for resolution.
Warranty Coverage:
The Seventh Heaven limited warranty applies under normal and intended usage conditions and includes:
- Manufacturing Defects: Any flaws Resulting from the manufacturing process.
Exclusions from Warranty:
The warranty does not cover the following:
- Physical damage that is not reported within three (3) days of delivery.
- Damages resulting from misuse, overuse, or application of the product beyond its intended purpose.
- Natural aging or regular usage effects, such as fabric fading, scratches, or minor discoloration.
- Variations in wood, such as glue lines or other characteristics inherent to natural wood, are not considered defects and are not covered under the warranty.
Seventh Heaven Sofa Warranty
Your Seventh Heaven Sofa is protected by a two-year warranty to provide you with quality assurance and support.
Warranty Coverage
The Seventh Heaven limited warranty covers the following under normal and intended usage conditions:
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Manufacturing Defects: Any structural or material flaws arising from the manufacturing process.
- For more information contact our seventh Heaven Customer Support Team.
Exclusions from Warranty
The warranty does not cover the following:
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Physical Damage: Any damage not reported within three (3) days of delivery.
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Misuse or Overuse: Damages caused by using the sofa beyond its intended purpose or subjecting it to excessive strain.
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Wear and Tear: Natural aging or regular usage effects, such as fabric fading, scratches, or minor discoloration.
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Fabric: Fabric is not covered under the warranty
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Improper Maintenance: Damage resulting from lack of proper care, cleaning with unsuitable products, or exposure to extreme conditions (e.g., direct sunlight or moisture).
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Customary Variations: Slight variances in Fabric covering, stitching, or cushioning that are inherent to handcrafted or natural materials and do not affect functionality.
To Avail the Warranty
- Inspect the sofa thoroughly upon delivery.
- Report any physical damage or manufacturing defects within three (3) days of receipt by contacting our customer support.
- Provide clear images or videos to help us verify the issue.
Seventh Heaven Sofa cum Bed Warranty
Seventh Heaven Sofa cum Bed is durable and we offer a warranty to give you the best experience with your furniture. The warranty period depends on the product:
- Two Years: On all Products.
- Five Years: In particular for specific premium Products.
Warranty Coverage
The Seventh Heaven limited warranty applies under normal usage conditions and includes:
- Manufacturing Defects: The structural or material defects which are inherent in the manufacturing procedure.
- You can get more information from our Seventh Heaven Customer Support team.
Exclusions from Warranty
The warranty does not cover the following:
- Physical Damage: Any damage not reported within three (3) days of delivery will not be considered.
- Misuse or Overuse: Defects resulting from misuse, overloading, or using the product for other than the intended purpose.
- Wear and Tear: Normal wear and tear, wear due to use of the product over time, fading of fabric or surfaces, and small scratches among others.
- Improper Maintenance: Problems that can result from lack of maintenance, improper cleaning with the wrong material, or exposure to some conditions like light or water.
To Avail the Warranty
- It is recommended that the product is closely examined upon receipt.
- Any visible damage or defects should be reported to our customer support team not later than three (3) days from the time the product is received.
- Provide clear photographs or videos to assist in verification of the issue.
- To report damaged items, contact our customer support team immediately.